During Coronavirus pandemic, all delivery drivers will follow advice provided by the UK government and Public Health England to keep contact to a minimum. When your delivery arrives, the driver will carefully place your shopping at your door before knocking and stepping back. All deliveries will be bagged or boxed to make it easier for you to move them inside.
In order to provide the best quality and freshness as long as keeping the timing right, we use different logistic methods to deliver different kinds of products.
We don’t deliver at weekends and bank holidays. Orders placed on Friday will be delivered on Monday or Tuesday.
Fresh products (veg, fruits, milk, eggs)
Fresh products delivery is only available to addresses within M25.
Due to popularity, some orders may take up to two working days to deliver, however we are endeavouring to deliver within 24 hours.
To help us deliver your order within 24 hours, please place the order before 3pm.
Minimum order: £40
Dry products are delivered nationwide. We work with DPD and Parcelforce as our delivery service providers. Not all are available depending on your region or the weight of your parcel. Orders containing alcohol or age-restricted items can only be sent with DPD or Parcelforce.
Please allow 1-3 business days for us to dispatch your order. Once dispatched, you will receive a confirmation email and your order should be with you within 48 hours.
Orders between £20 and £60: £3.99 standard delivery
Orders more than £60: Free delivery
Within London M25 area, wagyu beef is delivered with temperature-controlled van.
For other regions outside London, we use APC overnight delivery. Wagyu beef will be packed in multilayer formed envelopes or boxes to ensure temperature is kept for up to 24 hours.
Customers will receive a delivery date confirmation email as soon as it’s proceeded. Please do not miss the delivery, we can not guarantee the product quality if delivery was missed.
Free delivery: £60 minimum order
Orders must be below 20 kg. Your order will be with you within 5 working days.
Again, We don’t proceed orders at weekends or bank holidays. Couriers deliver Monday to Friday, 9am – 8pm.